Your Guarantor Ltd considers that the correct treatment of personal data is integral to our successful operations and to maintaining trust and confidence of the persons we deal with. Your Guarantor Ltd undertakes the legal responsibility of the Data Controller and Data Processor, with our Managing Director undertaking the role of Data Protection Officer. Our contact details are:
The data that Your Guarantor collects will be collected directly from you. We limit the collection of personal information to what we need to know to maintain the accuracy of our records, and assess the financial standing of customers, to assist us in providing a high standard of service, and to fulfil any legal and regulatory requirements.
All users are entitled to:
Your Guarantor needs to collect and store a vast amount of personal data about its clients, insurance claims, suppliers and other users of Your Guarantor’s facilities to allow it to maintain its core operations and meet its customers’ requirements effectively.
Your Guarantor will always obtain consent for the processing of your personal data on a case by case basis. It is important to LIM that you are clear on what information we collect and why we collect it. You can withdraw your consent at any point by notifying Your Guarantor, however if you have an on-going claim this may affect continued cover under your policy. Should your data need updating, this can also be done at any point by contacting Your Guarantor. Clients have the right to access any personal data that is being kept about them in whatever form. Any person who wishes to exercise this right should make a request in writing and give it to the Data Protection Officer. Your Guarantor aims to comply with requests for access to personal information as quickly as possible, but will ensure that it is provided within the statutory period unless there is a good reason for delay. In such cases, the reason for delay will be explained in writing to the data subject making the request.
Should you be dissatisfied with the manner in which Your Guarantor is handling your personal data you have the right to refer any concerns to the Information Commissioners Office: